{"id":10,"date":"2025-02-03T05:40:28","date_gmt":"2025-02-03T05:40:28","guid":{"rendered":"https:\/\/experiencetourcanada.com\/?page_id=10"},"modified":"2025-02-03T06:27:56","modified_gmt":"2025-02-03T06:27:56","slug":"service_and_cancelation_policy","status":"publish","type":"page","link":"https:\/\/experiencetourcanada.com\/en\/service_and_cancelation_policy\/","title":{"rendered":"Service and Cancelation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17a06d6b e-flex e-con-boxed e-con e-parent\" data-id=\"17a06d6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eed0137 elementor-widget elementor-widget-heading\" data-id=\"eed0137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of Service and Cancelation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b01f0a elementor-widget elementor-widget-text-editor\" data-id=\"76b01f0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong data-spm-anchor-id=\"5aebb161.2ef5001f.0.i20.14b0c921srC46Y\">\u00a0<\/strong><strong data-spm-anchor-id=\"5aebb161.2ef5001f.0.i20.14b0c921srC46Y\">Experience Tour Canada\u00a0<\/strong><\/h3>\n<p>At Experience Tour Canada, we are committed to providing flexible and customer-friendly booking options for our guests. Whether you\u2019re planning a <strong>walking tour <\/strong>or a <strong>car tour <\/strong>in Montreal, here\u2019s everything you need to know about booking a service:<\/p>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>1. Advance Booking Options<\/strong><\/h3>\n<ul>\n<li><strong>Book Now, Pay Later: <\/strong>Secure your spot on one of our exceptional tours by booking online. Payment can be made conveniently <strong>at the local meeting point <\/strong>on the day of your tour.<\/li>\n<li>This option ensures availability, especially during peak seasons, while giving you peace of mind with flexible payment terms.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>2. Cancellation Policy<\/strong><\/h3>\n<p>We understand that plans can change. To accommodate unforeseen circumstances, we offer a <strong>clear and hassle-free cancellation policy <\/strong>:<\/p>\n<ul>\n<li><strong>Free Cancellation Up to 48 Hours in Advance: <\/strong>You may cancel your booking free of charge if done at least <strong>48 hours prior to the scheduled tour start time <\/strong>.<\/li>\n<li><strong>Within 48 Hours: <\/strong>Cancellations made less than 48 hours before the tour will incur a <strong>50% charge <\/strong>of the total tour cost.<\/li>\n<li><strong>No-Shows: <\/strong>Guests who fail to show up for their scheduled tour without prior notice will be charged the full amount.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>3. Rescheduling Flexibility<\/strong><\/h3>\n<ul>\n<li>If your plans change but you\u2019d still like to join us, you can reschedule your tour <strong>up to 48 hours in advance <\/strong>at no extra cost. Availability for rescheduled dates is subject to confirmation.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>4. Payment Terms<\/strong><\/h3>\n<ul>\n<li><strong>Deposit-Free Booking: <\/strong>No deposit is required when booking in advance. Full payment is due at the local meeting point on the day of your tour.<\/li>\n<li>Accepted payment methods include cash (local currency), credit\/debit cards, and mobile payment options, depending on the location.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>5. Weather and Unforeseen Circumstances<\/strong><\/h3>\n<ul>\n<li>In the event of extreme weather conditions or unforeseen circumstances that force us to cancel a tour, you will receive a <strong>full refund <\/strong>or the option to reschedule at no additional cost.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>6. Group Bookings<\/strong><\/h3>\n<ul>\n<li>For group bookings (10+ participants), a <strong>25% non-refundable deposit <\/strong>is required when booking. The remaining balance can be paid locally on the day of the tour.<\/li>\n<li>Group cancellations must also adhere to the 48-hour policy; failure to do so will result in forfeiture of the deposit.<\/li>\n<\/ul>\n<div class=\"my-2\">\u00a0<\/div>\n<hr \/>\n<h3><strong>7. How to Book<\/strong><\/h3>\n<ul>\n<li>Visit our website at <strong><a href=\"http:\/\/www.experiencetourcanada.com\/\" target=\"_blank\" rel=\"nofollow noopener\">www.experiencetourcanada.com <\/a><\/strong>or contact us directly via phone or email to reserve your spot.<\/li>\n<li data-spm-anchor-id=\"5aebb161.2ef5001f.0.i21.14b0c921srC46Y\">After booking, you\u2019ll receive a confirmation email with all the details, including the meeting point, itinerary, and contact information for any last-minute changes.<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service and Cancelation Policy \u00a0Experience Tour Canada\u00a0 At Experience Tour Canada, we are committed to providing flexible and customer-friendly booking options for our guests. Whether you\u2019re planning a walking tour or a car tour in Montreal, here\u2019s everything you need to know about booking a service: \u00a0 1. Advance Booking Options Book Now, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":5,"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":723,"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/723"}],"wp:attachment":[{"href":"https:\/\/experiencetourcanada.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}